Thursday, July 01, 2010

T+B latest

David sent an email reminding T+B of the (pretty expensive) "étude thermique" they commissioned [which they now seem happy to ignore], querying the height of the corridor, and letting them know that we had now found enough bricks for the facing to the bathroom window. As well as asking them if they'd made a mistake on their last bill.

As they have washed their hands of dealing with the joiner and asked us to do this, we are assuming that they weren't going to charge for doing the work. Well, we are assuming we're not going to pay for them not doing the work!

Apparently, the bill was correct, because they have sent a few emails to M. Baty. By not overseeing the work, we reckon that's put their commission up to over 25%.

It's a bit galling that all other points on the email have been ignored!

Really not impressed with their performance this time around.

If they hadn't sat on the estimates for 7 weeks, we could have had all the work finished by the end of May and just be waiting for the windows now. As it is, M. Baty thinks he can fit the woodwork at the end of September...

Allowing for even a slight delay means I will be staying in a house with no proper closing to one end, when temperatures are dropping into low single figures... Hmmm! I've done that before, and it's never great.

I'm now starting to worry that having told us to deal with the Batys [which we and they (M. & Mme Baty) were perfectly happy with - we make a saving, and they don't have to deal with Jean-Marie], T+B may have pissed them off with contacting them without our knowledge.

I'll happily lose T+B [and we're planning to do future phases without their help; we are not seeing much benefit at all, & are having our budget squeezed - especially when they want 25% of it!], but would really regret it if Menuiserie Baty put us on a blacklist.

The email from Joëlle ended with a suggestion that maybe they could see their way to a slight reduction. I think, though, that David has had enough of feeling ripped off and we might get to a stalemate, especially if our concerns continue to be ignored.

I don't think the workmen will miss Jean-Marie (and enough things have been re-done, and that usually means they weren't adequately communicated in the first place), given the looks on their faces at various meetings.

As I say: hmmm!

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